“I phoned Ilse Evans of Harcourts Cooper & Co about 4.00 on a Thursday to see if she was interested to sell my property by auction. She made an appointment for the same time on the next day. At 8.45am on Friday a courier arrived with a pack which was beautifully presented. This was from Ilse who had professionally put together a complete plan with dates and activities required to sell my house. There was a booklet with comparative house sales in the area and a summarised positioning of where she believed my house would be, bearing in mind her researched properties. All costs and charges were available and explained. There were references and a token included – chocolate. This type of approach became a familiar thank-you of hers to various parties to the sale process as time progressed.
At exactly 4.00 on the Friday Ilse arrived with her manager and we progressed through the data she had sent forward to me that morning.
This instant, fully professional approach was just what I needed. Ilse presented quietly and got on with her explanations clearly and succinctly. I did not feel that there was any waste of time. Everything was specific and for a purpose. She made recommendations which were carefully explained and easy to endorse.
Throughout the whole auction process Ilse was courteous and thoughtful. She made every effort to be on good terms with and respect my tenant at the house that was being sold. She thanked them and rewarded them.
At every stage of marketing my property she made sure that all parties were aware of the auction process and everyone received regular email and phone communications. She was calm, and her experience in handling situations showed in all sorts of ways. Her high quality contacts, the photographer and auctioneer, proved to be valuable.
The property sold after just four open homes. The sale price was completely accurate within the band identified by her.
I would thoroughly recommend Ilse as a first choice for selling your home.”
Robin Chalmers, 10 Ewen Street